Self Service Support with VMware

One thing I’m impressed with VMware support is the huge database of KB articles. VMware KB does not only contain articles relating to issues, but also include best practices, supported configurations, etc. One KB which I access the most is the article that lists the TCP/UDP ports used by various vSphere products.

Now, personally I find the search function sometimes a little short. My favorite is to use google (as is millions of people out there). So, how can we use google to search VMware KB? I do that all the time. The answer is simple just include a google search keyword, “site:”. So specifically to find VMware KB articles using google search simply just do this…

Google > site:kb.vmware.com my search topic keywords

This way, google search will only give you results from the site kb.vmware.com.

Hope this is useful for you :)

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