Category Archives: VDI

How to enable VMware Horizon View Client to support multi-monitor connection with RDP?

I have recently encountered this where my customer needed to connect to virtual desktops using RDP. The requirement is that the session had to support multi-monitors on the end device. He had all the right settings in the View Pool, but on View client, it was not showing the option for multimonitor. If the display protocol was changed to PCoIP, the multimonitor option would appear.

So, the requirement is that on both the View Desktop and View Client, at least RDP 7.0 must be installed. Details here.

You can find RDC 7.0 for Windows XP & Vista here. Windows 7 comes with 7.0 out of the box.

To validate if you already have RDC 7.0, one simple way is to launch mstsc.exe, and see if the “Display” tab has the check box to.

This is an example where multimonitor support is not available.

mstsc_no_multimonitor

 

The next image is MSTSC that has been upgraded to RDP 7.0 on the same Vista Computer. The option will be enabled if Windows detects more than one monitor. In this case, there’s only one monitor, and so the option is greyed out.

MSTSC with Multimonitor

Working with VMware View & PCoIP – Teradici Support

It’s been a while since I posted, and with my latest role in VMware, I hope to have good best practices to share with all of you out there. The first tip I’d like to share is that if you work with VMware View and PCoIP, it’s a very good idea to sign up for a free account to access Teradici’s support site. There are lots of good information in there which some are not found in VMware KB articles.

The URL to the Teradici’s support site is http://techsupport.teradici.com. Sign up is selfservice and you’ll have access in no time at all!

In the site, you’ll find articles on optimizing your setup for best performance, firmware download for Teradici Zero Clients, articles relating to issues and symptoms and how to resolve them, etc.