Solution – iPhone Apps are not syncing with iTunes after a restore

So you have got a new iPhone; you did a backup of your old iPhone and restored it to the new device. Everything seems to be working except that Apps are not installing. You try to re-sync with iTunes but nothing changes.

Looking at the Apps tab in iTunes shows that the Apps will be installed. So the question is when? Seems never right?

Well, it happened to me recently when I was doing just the same thing for an iPhone I was migrating. I even tried to restore a second time, but it didn’t matter.

I then stumbled upon the “Restrictions” settings, funny enough it was disabled. The original phone had restrictions turned on and Apps installation disabled. Just in the off chance of a bug here, I enabled restrictions, just to make sure all options are set to enabled, and turned off restrictions again.

Right after, I did another sync with iTunes, and all the Apps started to install.

There you have it, there’s a bug in the process. Maybe it was specific to my situation, where the source was an iPhone 4 with iOS6 and the target was an iPhone 4S with iOS7.

Nevertheless, here’s an experience I’ll share, in case if you encounter a similar issue.

My first Quadcopter

RC Toys has come a long way since I started in 1988. I’ve always wanted a flying RC toy. Didn’t have much success with my old plane “Challenger” which had less than 10 flights, out of which only 2 were successful. Then a couple of years back, I tried a simple RC helicopter which also didn’t do well.

BT_Skywalker_Green

Now, I’ve discovered the rather “crash proof” Skywalker by BT Toys. I first came across it outside of Sim Lim Square. There’s an RC shop which is just between SLS and Burlington Square. Someone was flying it to promote the toy. That shop is known for exorbitant pricing! So I started searching around.

I came across Toys RC on facebook, and promoting the Skywalker for S$69.95. I contacted them and had good response and once the stock was in, I was notified for a very quick and seamless pick up. The seller is nice and he actually carries lots of other RC products. Here’s one of his websites. You and also purchase additional batteries and charger from him at a reasonable price.

The Skywalker is literally a quadcopter in a cage. Due to this unique design, there’s a few ways to play with it. This Youtube video shows it all.

I give this a 2 thumbs up!

  • The cage gives me a bit more confident in flying as I don’t have to worry about crashing
  • The running mode lets my son get the hang of the 3 modes control
  • The 2.4GHz controller is fantastic as it allows multiple skywalkers to be flown together
  • The USB charger is so convenient to use

With more practice, I can start to fly the more grown up copters 🙂

Goodbye Logmein Free? Or Not?

Today I received an email from Logmein, stating that for Ignition users, we can still continue to use the App to remotely access our computers, even after the 6 months free trial of Pro. Interestingly I do not find the same information at their website. I do however, find their community forum where thousands of users have expressed their respond to the demise of Logmein Free.

Logmein_Ignition

I’ll probably just hang around and see what happens in 6 months. I’ve already got a few other alternatives to use, such as Splashtop, Teamviewer & VNC. And while going through the forums, I discovered Google’s Chrome Remote Desktop, which I’ll find time to try out.

Logmein Free no longer available

end_of_logmein_free

I’ve been a user of Logmein Free for many years now. At the peak of my usage, I even bought the App on the iPad. It’s still the most expensive I’ve ever bought from the Apple App Store. As I logged in today, I received a notification that Logmein Free is no longer available. Due to my loyalty, I have been granted 6months free subscription to the paid Logmein Pro.

This is quite sad as I like their service, and it has been a reliable method for me to access my home PCs remotely. Some months back a limit was imposed on the number of PCs I can access remotely for free. Looks like that is not enough, and Logmein has completely done away with the free service.

Free is always appreciated. However this is for personal use and I don’t need any of the pro features (although they are great in a real support environment). At this rate, I will probably have to say goodbye to the service by the end of the 6 months.

20140203: There’s an update to this right here

Review : Jabra Revo Wireless

I recently invested in my first pair of over-the-ear headphones, after much research and testing, I decided on the Jabra Revo Wireless.

I had very specific requirements which helped to narrow down my choices, and the Jabra Revo Wireless succeeded on.

  • Bluetooth capable, and must support multipoint connectivity (simultaneous connection to 2 devices at the same time over bluetooth)
  • Must have a decent voice call quality, especially for the mic. Really hate to constantly repeat myself because of poor noise isolation.
  • Comfortable over the ears cups
  • Good music quality
  • Leverages the IOS headset battery meter; so I can see how much power is left in the headset
  • Integrates well with IOS and Android

Some nice to have features, which I really like, and the Jabra Revo Wireless supports very well

  • backup wired connection via 3.5mm – this allows me to keep using the headphones even after the battery has gone completely flat; and also enables me to use the headphone with inflight entertainment systems
  • charge via USB – this is particularly important especially for travellers; the icing on the cake here is that the Jabra Revo Wireless will act as an USB audio device. Works on both Mac and Windows; the Jabra Revo Wireless will show up in the Audio device list for both input and output!! How cools is that!?!

Call performance is very good, among the best of bluetooth devices I have used.

Multipoint works very well, though I must add that when there are 2 devices connected, there will be some lag in the audio. So, if you are watching a video, or playing a game, the sound will be about half a second late. I’ve validated that this only occurs when multipoint is in action.

Overall, this is a great headset and I am very pleased of my investment.

How to enable VMware Horizon View Client to support multi-monitor connection with RDP?

I have recently encountered this where my customer needed to connect to virtual desktops using RDP. The requirement is that the session had to support multi-monitors on the end device. He had all the right settings in the View Pool, but on View client, it was not showing the option for multimonitor. If the display protocol was changed to PCoIP, the multimonitor option would appear.

So, the requirement is that on both the View Desktop and View Client, at least RDP 7.0 must be installed. Details here.

You can find RDC 7.0 for Windows XP & Vista here. Windows 7 comes with 7.0 out of the box.

To validate if you already have RDC 7.0, one simple way is to launch mstsc.exe, and see if the “Display” tab has the check box to.

This is an example where multimonitor support is not available.

mstsc_no_multimonitor

 

The next image is MSTSC that has been upgraded to RDP 7.0 on the same Vista Computer. The option will be enabled if Windows detects more than one monitor. In this case, there’s only one monitor, and so the option is greyed out.

MSTSC with Multimonitor

Self Service Support with VMware

One thing I’m impressed with VMware support is the huge database of KB articles. VMware KB does not only contain articles relating to issues, but also include best practices, supported configurations, etc. One KB which I access the most is the article that lists the TCP/UDP ports used by various vSphere products.

Now, personally I find the search function sometimes a little short. My favorite is to use google (as is millions of people out there). So, how can we use google to search VMware KB? I do that all the time. The answer is simple just include a google search keyword, “site:”. So specifically to find VMware KB articles using google search simply just do this…

Google > site:kb.vmware.com my search topic keywords

This way, google search will only give you results from the site kb.vmware.com.

Hope this is useful for you 🙂

Working with VMware View & PCoIP – Teradici Support

It’s been a while since I posted, and with my latest role in VMware, I hope to have good best practices to share with all of you out there. The first tip I’d like to share is that if you work with VMware View and PCoIP, it’s a very good idea to sign up for a free account to access Teradici’s support site. There are lots of good information in there which some are not found in VMware KB articles.

The URL to the Teradici’s support site is http://techsupport.teradici.com. Sign up is selfservice and you’ll have access in no time at all!

In the site, you’ll find articles on optimizing your setup for best performance, firmware download for Teradici Zero Clients, articles relating to issues and symptoms and how to resolve them, etc.

USB Drive not working? could be the cable!

Did you have the experience that when you plug in your USB drive to the PC, it doesn’t get detected, or windows give some error, and perhaps the drive doesn’t seem to be spinning up at all? I just did, in fact it happened to 2 of my old drives. A 80GB and a 120GB which I haven’t used for a couple of years.

I thought that they were old and were failing, or already had failed. Turned out to be otherwise!! It was the USB cable I was using. The cable was meant for those drives, but due to the age and the humidity of Singapore, the contact points of the connectors had some level of corrosion. Interestingly, it’s bad enough to not deliver enough power to spin up the drives and to cause unusual behaviour. Once I switch to a good cable, the drives spin into full life!!

So, lesson learnt, if your USB drive seems not to be working, try and change the cable first.

Aztech Homeplug HL115EP

I’ve been using the Aztech homeplugs for over 3 years now. Started with the HL109EP, used it for some time, and then several months back I upgraded to the HL115EP.

My preference for home networking connectivity is Cat5e UTP cables. However, when I moved into my current apartment in 2008, renovation works was kept to a bare minimal, and so to run new wiring was not an option. The next best thing was to leverage existing cables.

My apartment has 2 levels with the core internet access point in a far end of the apartment. Wireless reach is poor, and I had to extend it. Wireless bridging didn’t give good performance, and would require several Linksys WRT54GL (my old time favorite hacked with DD-WRT) to cover the whole apartment. So, the other alternative was with physical connectivity, which cleverly uses the power lines that reaches to every corner of the apartment.

The Aztech homeplugs were introduced, and worked pretty well. The electric cabling around the house became the core network backbone of my home network.

With the HL109EP, which on the box rates to be 200Mbps, was able to deliver up to 36Mbps with the power points on the lower level, and about 17Mbps on the higher level. The reason was how the electrical connection was done; there’s a big hop from the lower to upper level.

The LAN port on the HL109EP was 100Base-T, which is very common. If you are thinking now, how will 100Base-T give 200Mbps, it’s the common marketing gimmick of adding upstream (100Mbps) and downstream (100Mbps). As my internet connection back then a 10Mbps (ADSL), that was good enough. Anywhere in the apartment I could make use of the full bandwidth of my internet line.

Earlier this year, I upgraded to 50Mbps Fibre. That puts the “core network” to be the bottleneck. The reasonable option was to upgrade. Quite coincidentally, Aztech launched the new HL115EP. On the box it says 500Mbps, and the device has a 1Gbps LAN port. How this has improved is that the device has a built in noise filter. This will effectively improves on the quality of the signal the HL115EP can deliver over the same wires, and therefore achieving higher speed.

The performance of the HL115EP is definitely noticeable. In my case as a 1 to 1 replacement of the HL109EP it gives me double the throughput. At times it can go faster up to 3x but that really depends on how noisy the power lines are.

One thing to note is that the HL115EP does not work with the HL109EP, they will not talk to each other. However, if you have multiples of each, and need 2 discreet networks, that will work just fine. So say if you want to have 2 networks on the same premise that do not talk to each other, you can have one network made up of HL109EP, and another of HL115EP.

I don’t have experience with other competing products and cannot compare. But what I can advise is that keep your Powerline networking gears to be consistent throughout. Don’t attempt to mix and match. I was lucky to be able to upgrade all my HL109EP to HL115EP through an Aztech launch promotion!!

I did say to keep the Powerline equipment consistent; that’s all that really matters. Your internet router, wireless access points, NAS, everything else on the network, does not have to be an Aztech. I have a 2Wire router (provided by my ISP), a DLink Gigabit switch, Linksys WRT54GL, Baffalo WZR-HP-G300NH, Foscam FI8919W, Apple Airport Express connected to various HL115EP and they are working very well.

For those who wonder how I test the network throughput, basically just having a PC/notebook at each end of the HL115EP and run iperf on them.

Anyone in Singapore who is keen to invest in the HL115EP, on tip is Aztech is in every PC show that happens every 3 months in Singapore. You can typically buy a pair for under S$120. Outside the PC show, a pair will cost about S$130 depending on where you shop. Find the brochure of a recent PC show here.